SYSTEMS

The Right Exatouch® Setup for Your Business

Monument evaluates how your business operates, selects the right Exatouch bundle, and configures it correctly before it arrives. Exatouch is purpose-built for retail, restaurant, and service businesses with complex inventory and operational requirements. Monument makes sure it is deployed that way.
EXATOUCH logo with blue stylized X and black text on white background
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ETA Certified   Payment Professional

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Serving   Businesses Since 2014

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500+   Merchants Served

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PCI DSS  Compliant

MONUMENT'S APPROACH

Not Every Exatouch Deployment Is the Same. Monument Makes Sure Yours Is Right.

Exatouch is a purpose-built point of sale platform with features that most general-purpose systems do not include. Age verification for liquor and tobacco, scan data reporting, high-SKU inventory management, kitchen display integration, and dual pricing support are built into the platform, not bolted on.


But a capable platform still requires the right configuration. Exatouch offers multiple bundle options, software tiers, and integration possibilities. Without guidance, businesses often end up with the wrong bundle, an underconfigured account, or a payment structure that costs more than it should.


Monument deploys Exatouch for retail, restaurant, and service businesses that have outgrown general-purpose systems or need capabilities those systems do not offer. Before recommending Exatouch, Monument evaluates your operation. When Exatouch is the right fit, Monument deploys it correctly. When it is not, Monument says so.

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Exatouch Is a Strong Fit For:

  • Liquor stores, convenience stores, and specialty retail with complex inventory requirements
  • Full-service restaurants and bars that need tableside ordering and kitchen display integration
  • Businesses that want dual pricing or surcharging built into the POS platform
  • Operations that need a complete, integrated hardware bundle rather than piecemeal components
  • Multi-location businesses that need centralized reporting and remote management
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  • Businesses that need deep third-party software integrations beyond Exatouch's ecosystem
  • Very small or single-operator businesses where a lighter system like Square Terminal may be more practical

HARDWARE

Choosing the Right Exatouch Configuration

Exatouch offers three primary configurations. Monument evaluates your environment and workflow before recommending which bundle fits your operation.

Tablet-based POS system with receipt printer, card reader, barcode scanner, and cash drawer on a counter

Exatouch Full POS Bundle

Monument recommends the full bundle for established retail and restaurant operations that need a complete, integrated countertop setup. The bundle includes the touchscreen terminal, thermal receipt printer, PAX payment terminal, cash drawer, 10-inch customer-facing display, barcode scanner, router, and cabling. Everything arrives pre-configured and ready to use.


INCLUDES:

  • Touchscreen terminal
  • Thermal receipt printer
  • PAX EMV payment terminal
  • Cash drawer
  • 10" customer-facing display
  • Barcode scanner with stand
  • Router and ethernet cabling




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Full-service retail and restaurant counters

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Exatouch Tablet Configuration

For businesses that need a lighter footprint or a mobile station, Monument deploys Exatouch on a 7-inch or 10-inch tablet. The tablet configuration runs the full Exatouch software and supports payment processing, inventory, and reporting. It is a practical choice for food trucks, pop-up retail, and secondary stations in larger operations.



INCLUDES:

  • 7" or 10" tablet
  • Full Exatouch POS software
  • Payment processing
  • Inventory and reporting






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Mobile operations, food trucks, secondary stations

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Exatouch Restaurant Bundle

The restaurant configuration adds tableside ordering capability, kitchen display system integration, table mapping, and tip adjustment support to the standard bundle. Monument configures the menu, table layout, and staff permissions before go-live. This is the configuration Monument deploys for full-service restaurants, bars, and fast-casual operations.


INCLUDES:

  • Touchscreen terminal with restaurant software
  • Tableside ordering
  • Kitchen display system integration
  • Table mapping and tab management
  • EMV tip adjustment support



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Full-service restaurants, bars, fast-casual

INDUSTRIES

Where Monument Deploys Exatouch

Exatouch has purpose-built features for specific industries. These are the verticals where Monument most often recommends it.

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Liquor & Package Stores

Age verification prompts, scan data reporting for tobacco and lottery, and high-SKU inventory management are built into the platform.

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Specialty Retail & Boutiques

Inventory management by color, size, and variant supports the product complexity that general-purpose POS systems handle poorly.

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Full-Service Restaurants & Bars

Tableside ordering, kitchen display integration, table mapping, and tip adjustment support are included in the restaurant configuration.

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Grocery, Market, & Convenience

Barcode scanning, scale integration, and high-volume checkout workflows are core to the platform, not add-ons.

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Service Businesses

Appointment scheduling, employee management, and invoicing capabilities make Exatouch a practical choice for service-oriented operations.

What Exatouch Brings to the Table

Exatouch's Capabilities, Deployed by Monument

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Payment Processing

EMV chip, contactless, swipe, Apple Pay, Google Pay, and gift cards. Dual pricing and surcharging supported for fee recovery programs.

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Inventory Management

Real-time tracking by item, color, and size. Low-stock alerts, purchase orders, and best-seller reporting. Purpose-built for high-SKU retail environments.

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Employee Management

Role-based permissions, time clock, sales tracking by employee, and scheduling. Payroll export available.

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Reporting and Analytics

Sales by item, category, employee, and time period. Tax reporting, refund tracking, and QuickBooks data export.

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POS Cloud Dashboard

Remote access to sales data, reporting, and configuration from any device. Includes daily cloud backup and centralized management for multi-location businesses.

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Customer Management

Customer database with purchase history, loyalty tracking, email promotions, birthday offers, and appointment reminders.

HOW IT WORKS

How Monument Deploys Exatouch

01 Needs Assessment

Monument starts with your business, not with Exatouch. We evaluate your environment, transaction volume, staff workflow, inventory complexity, and integration requirements. If Exatouch is the right fit, we proceed. If a different system serves you better, we say so.

02 Configuration Selection

Based on the assessment, Monument recommends the specific Exatouch bundle and software configuration that matches your operation. For restaurants, that means menu structure and table layout. For retail, that means inventory categories and barcode setup. For liquor stores, that means age verification and scan data configuration.

03 Pre-Configuration

Monument configures the Exatouch account, imports your menu or inventory, sets up employee profiles and permissions, configures receipt formatting, and establishes your payment program before the hardware arrives. The system is ready to use on day one.

04 Installation & Training

For businesses in our service area, Monument installs on-site. Hands-on staff training covers checkout, inventory management, reporting, and role-specific functions. Training is tailored to your team's experience level and your specific configuration.

05 Go-Live & Support

Monument is available during your first days on Exatouch. After deployment, Monument continues with troubleshooting, configuration updates, rate reviews, and periodic optimization. You are not calling Exatouch's support line. You are calling Monument.

WHY MONUMENT PAYMENTS

Monument vs. Buying Exatouch Elsewhere

Exatouch is available through multiple resellers. The hardware and software are the same. The difference is what you get around it.

Feature Buying Elsewhere With Monument Payments
Independent system evaluation (not just Exatouch) x ✓
Bundle selection matched to your workflow x ✓
Inventory or menu pre-configured before delivery x ✓
On-site installation available x ✓
Staff training included x ✓
Payment program optimization (dual pricing, surcharging) x ✓
Ongoing technical support x ✓
Annual rate reviews and optimization x ✓
Single local point of contact x ✓

PRICING

What to Expect on Cost

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Hardware

Exatouch hardware bundles are priced based on configuration. Monument helps you select only the components your operation actually requires, avoiding hardware you will not use.

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Software

Exatouch includes a software license, back office access, POS Cloud dashboard, and daily cloud backup. Monument recommends the software tier that matches your actual workflow.

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Processing

Exatouch supports dual pricing and surcharging, which can reduce or eliminate processing costs for qualifying businesses. Monument evaluates your card mix and transaction volume to determine the right pricing structure.

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Ongoing Support

Monument provides ongoing support after deployment. Configuration updates, troubleshooting, rate reviews, and system optimization are part of the relationship, not a separate service tier.

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Not Sure If Exatouch Is Right for You?

That is exactly what the consultation is for. Monument evaluates your business before recommending any system. If Exatouch is not the right fit, we will tell you what is.

COMMON QUESTIONS

Common Questions About Exatouch

Questions about how Monument works, how Exatouch might work with your business, and what to expect from the process.

Still have questions?

Monument is happy to walk through your specific situation on a call.

  • Why work with Monument instead of going directly to Exatouch?

    Exatouch is offered through a network of resellers and payment processors, not sold direct to merchants. Monument is one of those resellers. What that means in practice is that Monument evaluates your business before recommending Exatouch, configures the system to match your specific workflow, trains your team, and provides local support after deployment. You are not calling a national support line. You are calling Monument.

  • Which Exatouch bundle is right for my business?


    That depends on your environment, transaction volume, and operational requirements. The full countertop bundle is the right fit for most retail and restaurant operations. The tablet configuration works well for mobile or space-constrained setups. Monument reviews your specific situation and recommends the configuration that matches your operation before any hardware is ordered.

  • Is Exatouch a good fit for liquor and specialty retail?


    Yes. Exatouch has purpose-built features for liquor stores, convenience stores, and specialty retail that most general-purpose POS systems do not include. These include age verification prompts, scan data reporting for tobacco and lottery, and inventory management designed around high-SKU environments. Monument has deployed Exatouch in these verticals and understands the configuration requirements.

  • What processing rates does Exatouch use?


    Exatouch supports multiple pricing structures, including dual pricing and surcharging, which can reduce or eliminate processing costs for qualifying businesses. Monument evaluates your card mix, average ticket, and transaction volume to determine whether a fee recovery program or traditional interchange-plus pricing is the better fit. The system supports both, and Monument configures whichever structure is right for your business.

  • How long does an Exatouch deployment take?

    A standard countertop installation with inventory import and staff training typically takes one to two weeks from order to go-live. Monument manages the full process, including account setup, menu or inventory configuration, hardware installation, and training. Larger multi-station deployments may require additional time, which Monument scopes during the consultation.

  • Can Exatouch work offline?

    Yes. Exatouch supports offline processing so your business can continue accepting payments during internet outages. Transactions are queued and processed automatically when connectivity is restored.

  • Does Exatouch support gift cards and loyalty programs?

    Yes. Exatouch integrates with eGiftSolutions, a gift card and loyalty platform that Monument also supports. Monument can configure and deploy the full gift card program as part of the Exatouch installation.

  • What if Exatouch is not the right fit for my business?

    Monument will tell you. The consultation starts with your business, not with Exatouch. If a different system serves your operation better, Monument recommends it. The goal is the right fit, not a specific hardware sale.

Ready to Find Out If Exatouch Is the Right Fit?

Monument evaluates your operation, compares Exatouch against the full portfolio, and recommends the path forward. If Exatouch is the right tool, Monument deploys it correctly. If something else fits better, Monument tells you that too.