Ethan Kappel

Merchant Support Lead

Ethan Kappel serves as Merchant Support Lead at Monument Payments and represents the next generation of this family-owned company. He brings a deep personal commitment to the merchants and partners Monument serves.

What began as an unexpected opportunity quickly developed into a career he takes great pride in. Ethan approaches each day with a focus on learning, problem-solving, and delivering timely, dependable support. He values mentorship, teamwork, and the responsibility that comes with being part of an organization built on trust and long-term relationships.

Ethan is dedicated to ensuring every merchant interaction reflects the responsiveness and care Monument is known for.

Outside of work, he enjoys golfing, snowboarding, fitness, and gaming.